A bump in the roadPosted: July 3, 2015
I reported what appeared to be a leak in the local water main to Thames Water (the utility provider) by tweet. This seemed to have no effect … so at lunchtime I reported the problem by email. By 9.00pm the cracks in the bulge had spread and deepened, and I decided to report the problem by telephone. After two attempts, and a wait of nearly twenty minutes, I finally managed to speak to a member of staff, and I was assured that the matter would be investigated.
A technician arrived this afternoon at 3.00pm, and after an extensive investigation he informed me that he could find no evidence of a water leak. When I asked him where the trickle of water that was coming out of the growing cracks was coming from, he stated that it was probably ground water seeping underneath the road surface, and that the hot weather was probably causing the bulge.
I have now reported the problem to the local council using an online form (they are responsible for maintaining the local roads and will only deal with problems that have been reported online), and I have had an automatic reply that informed me that my ‘incident report’ will probably be ‘investigated’ within two working days.
The bulge is continuing to grow, and the cracks are spreading over a wider area around the bulge. Vehicles keep hitting the bulge, and the Tarmac surface is now breaking up.
I wonder how bad the problem will be by the time someone from the council bothers to ‘investigate’.